![Phone_Resources Card Icon]()
Phone ResourcesGo to Top
For help logging into your phone, please visit the Phone Use Resources page. (This page is available on the Intranet only)
Information and Educational Technology Services
![Need_Technical_Assistance? Card Icon]()
Need Technical Assistance?Go to Top
For student and parent technical support with learning at home, please email us at techsupport@twinriversusd.org or call (916) 566-7802.
For Twin Rivers staff technical support, please call or email the Staff Technology Help Desk at help.desk@twinriversusd.org or (916) 566-3444.
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
Mon - Fri 6:30 am - 5:00 pm
![Information_&_Educational_Technology_Services_Mission Card Icon]()
Information & Educational Technology Services MissionGo to Top
Providing Technology Services and Tools for 21st Century Collaboration and Learning.
![Management Card Icon]()
ManagementGo to Top
Jeremy Briggs
Manager I.T. User Services
(916) 566-3400
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
Manager I.T. User Services
(916) 566-3400
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
Nick Althiser
Manager, Applications and Database
Manager, Applications and Database
(916) 566-3400
![IETS_TEAMS Card Icon]()
IETS TEAMSGo to Top
User Support
For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD ShoreTel phone.
The Help Desk hours are: Mon - Fri 6:30 am - 5:00 pm
IETS User Support Staff
|
Name
|
Title
|
Phone |
| Alex Stafford | User Support Technician | (916) 566-3400 |
| Brian Thomas | User Support Technician | (916) 566-3400 |
| Brittany Smith | User Support Analyst | (916) 566-3400 |
| Clark Geurts | User Support Technician - Senior | (916) 566-3400 |
| Conor Allison | User Support Technician - Senior | (916) 566-3400 |
| Glenn Hackett | User Support Technician | (916) 566-3400 |
| Gustavo Banuelos | User Support Technician | (916) 566-3400 |
| Joel Shunk | User Support Technician | (916) 566-3400 |
| Joshua Woods | User Support Technician | (916) 566-3400 |
| Manuel Diaz | User Support Technician | (916) 566-3400 |
| Martin Benko | User Support Technician | (916) 566-3400 |
| Marylou Heu | User Support Technician | (916) 566-3400 |
| Micheal Ngo | User Support Technician | (916) 566-3400 |
| Mike Lara | User Support Tech Lead - Help Desk | (916) 566-3400 |
| Nathan Cwiok | User Support Technician | (916) 566-3400 |
| Paul Montoya | User Support Technician | (916) 566-3400 |
| Phil Villamayor | User Support Technician - Senior | (916) 566-3400 |
| Ray Valdez | User Support Tech Lead - Site Technicians | (916) 566-3400 |
| Shane Kennedy | User Support Technician | (916) 566-3400 |
| Stacie Chernykh | User Support Technician | (916) 566-3400 |
| Zeyad Alhadadi | User Support Technician | (916) 566-3400 |
Network & Server
------------------------------------------
NETWORKING TEAM
Joni Jones
Senior Network Engineer
(916) 566-3400
Bogdan Maystryshin
Network Engineer
(916) 566-3400
David Vang
Network Engineer
(916) 566-3400
Joni Jones
Senior Network Engineer
(916) 566-3400
Bogdan Maystryshin
Network Engineer
(916) 566-3400
David Vang
Network Engineer
(916) 566-3400
Apps & Database
Nick Althiser
Manager, Applications and Databases
Manager, Applications and Databases
(916) 566-3400
------------------------------------------
Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400
David Peterson
Database Administrator
(916) 566-3400
Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400
David Peterson
Database Administrator
(916) 566-3400
Database Administrator
(916) 566-3400
Applications & Data Architect
(916) 566-3400
(916) 566-3400
Ed Tech
EdTech website: edtech.twinriversusd.org
Coordinator of Instructional Technology
(916) 566-3400
Coordinator of Instructional Technology
(916) 566-3400
Assessment & Accountability
-------------------------------------------------------
Research Associate
(916) 566-3400