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Phone ResourcesGo to Top
For help logging into your phone, please visit the Phone Use Resources page. (This page is available on the Intranet only)
Information and Educational Technology Services
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Need Technical Assistance?Go to Top
For student and parent technical support with learning at home, please email us at techsupport@twinriversusd.org or call (916) 566-7802.
For Twin Rivers staff technical support, please call or email the Staff Technology Help Desk at help.desk@twinriversusd.org or (916) 566-3444.
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
Mon - Fri 6:30 am - 5:00 pm
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Information & Educational Technology Services MissionGo to Top
Providing Technology Services and Tools for 21st Century Collaboration and Learning.
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Executive DirectorGo to Top
Barbara Schiffner
Executive Director of Information and Educational Technology Services
(916) 566-3400
Executive Director of Information and Educational Technology Services
(916) 566-3400
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ManagementGo to Top
Jeremy Briggs
Manager I.T. User Services
(916) 566-3400
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
Manager I.T. User Services
(916) 566-3400
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
Nick Althiser
Manager, Applications and Database
Manager, Applications and Database
(916) 566-3400
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IETS TEAMSGo to Top
User Support
For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD ShoreTel phone.
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
Manager I.T. User Services
(916) 566-3400
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User Support Team Lead (Site Technicians)
(916) 566-3400
User Support Analyst
(916) 566-3400
User Support Technician - Senior
(916) 566-3400
User Support Technician - Senior
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician - Senior
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
Network & Server
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NETWORKING TEAM
Joni Jones
Senior Network Engineer
(916) 566-3400
Bogdan Maystryshin
Network Engineer
(916) 566-3400
David Vang
Network Engineer
(916) 566-3400
Joni Jones
Senior Network Engineer
(916) 566-3400
Bogdan Maystryshin
Network Engineer
(916) 566-3400
David Vang
Network Engineer
(916) 566-3400
Apps & Database
The Database and Applications Team participates in reviewing, selecting or creating, implementing, and maintaining technology-based systems and services employed throughout the district. Some of the major applications that the Team supports include the following:
- Aeries Student Information System
- Destiny Library System
- Illuminate Education
- GoMath
- Nutrikids
- Renaissance Place
- School Loop
- TRUSD Enrollment App
- TRUSD Data Dashboard
- Versatrans
- Web CMS
Nick Althiser
Manager, Applications and Databases
Manager, Applications and Databases
(916) 566-3400
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Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400
David Peterson
Database Administrator
(916) 566-3400
Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400
David Peterson
Database Administrator
(916) 566-3400
Database Administrator
(916) 566-3400
Applications & Data Architect
(916) 566-3400
(916) 566-3400
Ed Tech
EdTech website: edtech.twinriversusd.org
Coordinator of Instructional Technology
(916) 566-3400
Coordinator of Instructional Technology
(916) 566-3400
Assessment & Accountability
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Research Associate
(916) 566-3400