Information and Educational Technology Services
Need Technical Assistance?Go to Top
For student and parent technical support with learning at home, please email us at techsupport@twinriversusd.org or call (916) 566-7802.
For Twin Rivers staff technical support, please call or email the Staff Technology Help Desk at help.desk@twinriversusd.org or (916) 566-3444.
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
Mon - Fri 6:30 am - 5:00 pm
Information & Educational Technology Services MissionGo to Top
Providing Technology Services and Tools for 21st Century Collaboration and Learning.
Executive DirectorGo to Top
Barbara Schiffner
Executive Director of Information and Educational Technology Services
(916) 566-3400
Executive Director of Information and Educational Technology Services
(916) 566-3400
ManagementGo to Top
Jeremy Briggs
Manager I.T. User Services
(916) 566-3400
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
Manager I.T. User Services
(916) 566-3400
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
Nick Althiser
Manager, Applications and Database
Manager, Applications and Database
(916) 566-3400
IETS TEAMSGo to Top
User Support
For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD ShoreTel phone.
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
Manager I.T. User Services
(916) 566-3400
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User Support Team Lead (Site Technicians)
(916) 566-3400
User Support Analyst
(916) 566-3400
User Support Technician - Senior
(916) 566-3400
User Support Technician - Senior
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician - Senior
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
User Support Technician
(916) 566-3400
Network & Server
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NETWORKING TEAM
Joni Jones
Senior Network Engineer
(916) 566-3400
Bogdan Maystryshin
Network Engineer
(916) 566-3400
David Vang
Network Engineer
(916) 566-3400
Joni Jones
Senior Network Engineer
(916) 566-3400
Bogdan Maystryshin
Network Engineer
(916) 566-3400
David Vang
Network Engineer
(916) 566-3400
Apps & Database
The Database and Applications Team participates in reviewing, selecting or creating, implementing, and maintaining technology-based systems and services employed throughout the district. Some of the major applications that the Team supports include the following:
- Aeries Student Information System
- Destiny Library System
- Illuminate Education
- GoMath
- Khan Academy Kids
- Nutrikids
- Renaissance Place
- School Loop
- TRUSD Enrollment App
- TRUSD Data Dashboard
- Versatrans
- Web CMS
Nick Althiser
Manager, Applications and Databases
Manager, Applications and Databases
(916) 566-3400
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Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400
David Peterson
Database Administrator
(916) 566-3400
Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400
David Peterson
Database Administrator
(916) 566-3400
Database Administrator
(916) 566-3400
Applications & Data Architect
(916) 566-3400
(916) 566-3400
Ed Tech
EdTech website: edtech.twinriversusd.org
Coordinator of Instructional Technology
(916) 566-3400
Coordinator of Instructional Technology
(916) 566-3400
Assessment & Accountability
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Research Associate
(916) 566-3400