211 Sacramento: 211 Sacramento is the area’s primary information and referral source for all types of services. If you need assistance with emergency housing, food services, counseling, employment, or other services please contact 211 using one of the options listed below:
Phone: Dial 2-1-1 or 1-800-500-4931 or 916-498-1000. Call 7-1-1 if you are hearing impaired and ask to be connected to 2-1-1.
The City of Sacramento have launched the Sacramento COVID Relief website with a variety of services provided by city, county and community organizations to help Sacramento’s residents and businesses who may be impacted by the COVID‑19 pandemic.
First 5 Sacramento: First 5 Sacramento connects families with programs that give children a healthy start during that critical first 5 years.
La Familia Counseling Center, Inc. works to improve the quality of life for at-risk youth and families of diverse backgrounds by offering multicultural counseling, support and outreach services and programs to help families to overcome adversity.
Liberty Towers in collaboration with Sacramento County is offering free COVID-19 testing on Mondays from 8:00 am-12:00 PM & 1:00-4:00 pm. Walk-in available. For information, call (916) 583-8877 or their website at https://www.libertytowers.org/covid19.
Mutual Assistance Network works on meeting the imminent needs of the community. Activities included case management, home visitation, crisis intervention and assisting residents to acquire resources to address daily functioning such as food, housing, clothing and medical assistance.
The Firehouse Community Center Phone: (916) 567-9567
Address: 810 Grand Avenue, Suite, A3, Sacramento, CA 95838
Arcade Community Center Phone: (916) 514-8096
Address: 2427 Marconi Avenue Suite #103, Sacramento, CA 95821
North Sacramento Family Resource Center builds strong families through education, intervention and social support with programs such as intervention services, court approved parenting education, home visitation, school readiness, and other services.
Address: 450 West El Camino Ave., Sacramento, CA 95833
Warmline Family Resource Center serves families of children 0 to 26 years with disabilities by connecting parents through family activities, informing parents about available services (including special education), parent-to-parent support and providing training for parents to support their child's unique developmental needs.
Phone: (916) 455-9500 [English] and (916) 922-1490 [Spanish]
Address: 2424 Castro Way, Sacramento, CA 95818
WellSpace Birth & Beyond helps build strong families, meet the needs of growing children and ensure they receive the necessary resources or support (home visitation, school readiness, parenting workshops) they need.
Address: 6015 Watt Avenue, North Highlands, CA, 95660
Financial Assistance Programs
The Department of Human Assistance administers various federal, state, and local government programs designed to provide temporary cash aid, food assistance, and health insurance for eligible low-income Sacramento County residents.
The State of California has created a centralized COVID-19 website for individuals affected by the pandemic with information on unemployment insurance, eviction protection, mortgage relief, and other services. For more information: https://covid19.ca.gov/get-financial-help/
The City of Sacramento offers free one-on-one financial coaching and COVID-19 navigation services in English and Spanish for local residents. Make an appointment via email FEC@cityofsacramento.org or call (916) 808-4927.
The Center for Workers’ Rights and the Sacramento Central Labor Council launched a helpline for workers impacted by the coronavirus. The Coronavirus Job Protection Hotline is available to assist workers whose jobs have been affected by coronavirus, and provide information on unemployment, paid family leave and more. Phone: (916) 905-1625.
Twin Rivers understands food access is a growing concern for many in Sacramento County, especially during COVID-19, and have compiled a number of resources from local food banks and other community-based organizations (CBOs) doing work to help meet this critical need.
California Department of Social Services (CDSS): The CDSS have compiled a list of benefits and services on Cash Assistance, Food & Nutrition, Child & Adult Services, and other resources to support its community.
Sacramento Food Bank & Family Services(SFBFS): SFBFS offers a variety of different food programs (CalFresh, Food for Seniors, Produce for All) throughout Sacramento County with the assistance of partner agencies to distribute these services to our larger community. Visit the SFBFS Website at https://www.sacramentofoodbank.org/find-food or (916) 456-1980 for information on:
Sacramento County Women, Infants, and Children (WIC): The Sacramento WIC program helps pregnant women, new moms, and young children eat well, stay healthy, and be active. Services are currently conducted only via telephone at 916-876-5000 due to COVID-19.
Child Health and Disability Prevention (CHDP) Program is a preventive program that delivers periodic health assessments and services to low income children and youth in California. CHDP provides care coordination to assist families with medical appointment scheduling, transportation, and access to diagnostic and treatment services.
Sacramento County Public Health has a Sacramento County Public Health COVID-19 Hotline available at (916) 875-2400 for Sacramento County residents.
Sacramento County Immunization Assistance Program with the Sacramento County Department of Health Services provides information and immunization services for children 0 to 18 years old who qualify for low cost immunizations if they meet one of the following criteria:
The child is uninsured
The child has Medi-Cal or is Medi-Cal eligible
The child is an Alaskan Native or American Indian
Clinic is by appointment only. For more information please call (916) 875-7468 or visit:
The Healthy Partners Program provides primary and preventative health care services to low-income, undocumented adults residing in Sacramento County. Services are delivered at the Sacramento County Health Center and include:
Primary Health care including health and behavioral health services
Preventative care (including immunizations, flu shots
Treatment of chronic conditions
Lab and radiology. Prescription medications (low cost)
Adults age 19 years or older
Sacramento County residents
Income at or below 138% of the Federal Poverty Level
Restricted scope Medi-Cal with applicable Aid Code
People that do not have health insurance or cannot get health insurance
Healthy Partners is located at 4600 Broadway, Sacramento, CA 95820. Phone: (916) 874-1805
Sacramento Covered is a community-based non-profit that connects people to health, behavioral health, social services and community resources in the Sacramento region. Sacramento Covered supports residents through their entire healthcare journey to be covered, build a lasting relationship with doctors, and self-manage their care.
Alta California Regional Center assists individuals with specific developmental disabilities and their families in accessing appropriate services so that every individual can live up to their highest potential. The term “Developmental Disabilities” applies to a whole group of conditions that may cause physical, learning, language, or behavioral impairment.
The Sacramento City Council adopted an ordinance to establish a temporary ban on evicting residential tenants unable to pay rent due to a loss of income caused by COVID-19. The emergency ordinance allows non-payment of rent for residential tenants and retail first-floor commercial tenants. For more information:
Legal Services of Northern California (LSNC) provides free legal services for low-income individuals with issues related to health, housing, CalWORKS, CalFresh, unemployment insurance and general assistance/relief. City of Sacramento residents can call the Legal Services Sacramento office to make an appointment for legal help. LSNC prepared this information on tenant's right during COVID-19:
Sacramento Self Help Housing (SSHH) has partnered with the City of Sacramento to provide free over the phone counseling and dispute resolution services. Tenant advisors will work with callers one-on-one to deal directly with concerns regarding landlord-tenant disputes and help refer fair housing issues to the appropriate agency. For information call (916) 389-7877 TTY: 800-855-7100
Project Sentinel provides a variety of housing services (fighting eviction, placement, and admin advocacy). For more information, you can contact Ryan R. Reyes, Staff Attorney, at (916) 513 3150 or RReyes@housing.org. Website: www.housing.org.
Family Emergency Shelters (with the Sacramento County Department of Human Assistance) supports families experiencing homelessness in providing emergency shelter services. Families can self-register for emergency shelter services by visiting https://dhaservices.saccounty.net/efs and answering a few questions. The registration website can be accessed through a personal device, or at one of the County Department of Human Assistance (DHA) resource centers, located throughout the County. You will be contacted within three (3) business days.
On-site computer services and resources to register for shelter services are available Monday through Friday from 8am to 4pm at the following DHA locations:
Central: 2700 Fulton Avenue Sacramento, CA 95821
North: 5747 Watt Avenue North Highlands, CA 95660
North:3960 Research Drive Sacramento, CA 95838
East: 10013 Folsom Blvd Rancho Cordova, CA 95827
South: 2450 Florin Road Sacramento, CA 95822
South: 210 North Lincoln Way Galt, CA 95632
Twin Rivers Unified School District Board of Trustees adopted Resolution No. 630, reaffirming our commitment to ensure that Twin Rivers Unified School District remains a Safe Haven—committed to the success of all students irrespective of their immigration status, ethnicity, race, religion, sexual orientation, ability, sex and gender identity, socioeconomic status or beliefs.
Care Solace is a 24/7 web-based tool that makes it easier for students, families and staff to connect with mental healthcare resources and providers in their communities. Care Solace can offer information with therapy, online therapy, hospitalization, family counseling, and other services in minutes. The Care Concierge team can be contacted by phone, email, and video chat:
The California Crisis Mental Health Line supports all Californians who may feel anxious, stressed, worried, sad, bored, depressed, lonely or frustrated due to the COVID-19 Epidemic. If you are experiencing a mental health crisis, please call 888-881-4881 or 916 875-1055.
The California Youth Crisis Line (CYCL) operates 24 hours a day, seven days a week as the statewide emergency response system for youth (ages 12-24) and families in crisis. You can always call or text the California Youth Crisis Line, 24 hours a day, 7 days a week at: 1-800-843-5200. Website: https://calyouth.org/cycl/
Consumer-Operated Warm Line (with the Sacramento County Department of Mental Health) provides individuals the opportunity to speak with someone with lived experience, listening, referrals to mental health resources, and more. Call (916) 366-4668 Monday-Friday, 9 am-5pm.
Crisis Text Line offers the opportunity to connect with a trained crisis counselor to receive free, 24/7 crisis support via text message. Text NAMI to 741-741. For more information, visit the National Alliance on Mental Illness (NAMI) at https://www.nami.org/ or their Helpline at 1-800-950-6264.
For more information: Mental Health Access Team Brochure or call (916) 875-1055 or toll free (888) 881-4881 Monday-Friday, 8 am-5pm (24/7 for Mental Health Crisis Calls).
Mental Health Urgent Care Clinic provides services on a walk-in basis to individuals of all ages who are experiencing a mental health and/or co-occurring substance abuse crisis. The Mental Health Urgent Care Clinic is a resource with a team of peers, clinicians, and medical staff who can assist in a calm and supportive environment. For more call (916) 520-2460.
The Mental Health Urgent Care Clinic is located on 2130 Stockton Boulevard, Building 300, Sacramento, CA 95817. Hours: Monday-Friday, 10 am-10 pm & Saturday-Sunday and Holidays, 10 am - 6pm
Sacramento Public Library provides its Sacramento County community a variety of resources and services for all ages, access to print and digital books and magazines, and services to promote a reading family at home. Among the services the Sacramento Public Library provides are:
Early Learning Resources with learning backpacks (Early Learning Kits, Leemos Juntos (Read Together)Kits, Read Together Kits, Crocker Art Packs) you can checkout, or digital resources (Virtual Storytimes, BookFlix, Ready Rosie) to support your child from an early age. For more information: https://www.saclibrary.org/Education/Early-Learning
Virtual Homework Zone: Need help with school work? Students in Kindergarten through 8th grades can attend the Virtual Homework Zone via Zoom, and will be helped by trained teen homework coaches in completing their school assignments. Drop-in homework help is available every Wednesday from 3:30 to 5:30 p.m.
The Student Success Card allows Twin Rivers Unified students to use their student ID as a public library card. With the Student Success Library Card, students can instantly access digital tools and resources provided with the Sacramento Public Library.
How to use your Student Success Library Card:
Use the letter code for your school district ("TR" for Twin Rivers Unified School District, or "G" for Galt Joint Union High School District) and your Student ID number wherever asked for a Library card number.
For example, if your ID number were 123456, you would use SJ123456. Your 4 digit PIN will be set to the birth year on your school record. You may visit or call the library to reset this PIN.
The California Smokers’ Helpline provides free services to help students and adults quit smoking, vaping or chewing. Telephone counseling by highly trained counselors help student’s ages 13-18 and adults develop a quitting plan. Website: https://www.nobutts.org/
Counselors are available weekdays, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 5 p.m.
Smokers: 1-800-NO-BUTTS (1-800-662-8887)
Vape Users: 1-844-8-NO-VAPE (1-844-866-8273)
Tobacco Chewers: 1-800-844-CHEW (1-800-844-2439)
Spanish: 1-800-45-NO-FUME (1-800-456-6386)
Text Messaging: Receive texts that are tailored to help at critical points along the way. You can also send questions at any time and a counselor will respond within one business day. Mobile Phones: Text "Quit Smoking" to 66819 & Text "Quit Vaping" to 66819.
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
SAMHSA’s National Helpline- 1-800-662-HELP (4357).
Utility Assistance Programs
SMUD has implemented a moratorium on service disconnections for non-payment through January 4, 2021. Agents are available to assist with payment plans at 1-888-742-7683. For more information visit their website: https://www.smud.org/
PG&E offers payment assistance services such as the Relief for Energy Assistance through Community Help (REACH) and Family Electric Rate Assistance (FERA) Programs. For more information, visit their website at https://www.pge.com/ and (877) 704-8470.
The City of Sacramento has temporarily waived late-payment penalties for City utility services (water, solid waste, wastewater and drainage). The Department of Utilities will not shut off water service for non-payment. For more information: http://www.cityofsacramento.org/Utilities
Family Resource Guides
Family Resource Guides: Child and Welfare Attendance (CWA) annually provide these family resource guide as a way to connect families in our school community with resources that help in times of need. For more information, contact the CWA Direct Line at (916) 566-1615.