Department Listing
Help Desk - Dial 55555
For all priority technical support needs, please call is the ITSS Help Desk at extension 55555.
For lower priority needs, e-mail the Help Desk at helpdesk@twinriversusd.org
The Help Desk hours are:
Mon - Thur 6:30am - 5:00pm
Friday - 6:30am - 4:00pm
Related Links
Phone Resources
For help logging into your phone, please visit the Phone Use Resources page. (This page is available on the Intranet only)
Instructional & Technology Support Services
Executive Director: Gene Smith
- (916) 566-3515
- (916) 570-0268
- 5201 Arnold Ave.,
McClellan, CA, 95652
Our Mission
Providing Technology Services and Tools for 21st Century Collaboration and Learning
Executive Director
Gene Smith Executive Director Instructional and Technology Support Services
- (916) 566-3400 ext. 55501
Jamie Manalo Secretary III
- (916) 566-3400 ext. 55501
Instructional Technology
Steve Scott Director of Instructional Technology
- (916) 566-3400 ext. 55570
Wendy Valeriano Secretary I
- (916) 566-3400 ext. 55571
User Support
Help Desk Help Desk
- (916) 566-3400 ext. 55555
Jeremy Briggs User Support / Help Desk Manager
- (916) 566-3400 ext. 55510
Ray Valdez User Support Lead
- (916) 566-3400 ext. 55511
Anthony Pease User Support Lead
- (916) 566-3400 ext. 55520
Network and Server
Dave Marcum Network and Server Manager
- (916) 566-3400 ext. 55530
Database and Web Applications
Marty Schloegel Database and Web Applications Manager
- (916) 566-3400 ext. 55560