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Information and Educational Technology Services

Department Contact Information Element

Need_Technical_Assistance? Card IconNeed Technical Assistance?

For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal, TRUSD ShoreTel phone. 
Email: help.desk@twinriversusd.org.

The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm

Information_&_Educational_Technology_Services_Mission Card IconInformation & Educational Technology Services Mission

Providing Technology Services and Tools for 21st Century Collaboration and Learning.  

Executive_Director Card IconExecutive Director

Russ Selken
Executive Director of Information and Educational Technology Services
(916) 566-3400

Support_Staff Card IconSupport Staff

Kari Roberts
Administrative Secretary Senior
(916) 566-3400 ext. 34102

Management Card IconManagement

Jeremy Briggs
Manager I.T. User Services
(916) 566-3400

Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400

Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
 
Nick Althiser
Manager, Applications and Database
(916) 566-3400

Information_and_Educational_Technology_Services_Staff Card IconInformation and Educational Technology Services Staff

User Support

For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD ShoreTel phone.  
 
The Help Desk hours are: Mon - Fri 6:30 am - 5:00 pm
 
Manager I.T. User Services
(916) 566-3400
 
User Support Analyst
(916) 566-3400
 
User Support Technician - Senior
(916) 566-3400
 
User Support Technician - Senior
(916) 566-3400
 
User Support Technician - Senior
(916) 566-3400
 
User Support Technician - Senior
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
User Support Technician
(916) 566-3400
 
 
 

Network and Server

Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400

NETWORKING TEAM

Joni Jones
Senior Network Engineer
(916) 566-3400

Bogdan Maystryshin
Network Engineer
(916) 566-3400

David Vang
Network Engineer
(916) 566-3400

SERVER TEAM

Ken Gillespie
Systems Administrator
(916) 566-3400

John Matsuo
Senior Systems and Applications Analyst
(916) 566-3400

Applications and Database

The Database and Applications Team participates in reviewing, selecting or creating, implementing, and maintaining technology-based systems and services employed throughout the district.  Some of the major applications that the Team supports include the following:  
  • Aeries Student Information System
  • Destiny Library System
  • Enrollment App
  • GoMath
  • Illuminate Data Dashboard
  • Illuminate Ed
  • Nutrikids
  • Renaissance Place
  • School Loop
  • TR Dashboard
  • TR Data Warehouse
  • Versatrans
  • Web CMS
 
Nick Althiser
Manager, Applications and Databases
(916) 566-3400

Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3400

David Peterson
Database Administrator
(916) 566-3400
 
Applications & Data Architect
(916) 566-3400
 

Ed Tech

EdTech website:  edtech.twinriversusd.org
EdTech phone:  (916) 566-1803
 
Coordinator of Instructional Technology
(916) 566-3400
 
Coordinator of Instructional Technology
(916) 566-3400

Assessment & Accountability

Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
 
Cathy Orosz
Data Management Analyst
(916) 566-3400