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Twin Rivers Unified School District

Twin Rivers Unified School District

Information and Educational Technology Services

Department Contact Information Element
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students around laptops
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*** IMPORTANT INFORMATION ***
On June 14, 2023, Twin Rivers changed our website and email domain to trusd.net. All email changed from @twinriversusd.org to @trusd.net. The web address used to access the District website changed to https://www.trusd.net
  
This change will impact all staff and students. This change enabled us to better serve our community with simplified addresses that are easier to type and communicate over the phone. 
  
Please take note of the following information: 
  
  • The new email domain is @trusd.net, replacing the old domain of @twinriversusd.org 
  • This change went into effect on June 14, 2023 
  • All TRUSD email address will change to reflect the new domain. For example, if a current email address is john.doe@twinriversusd.org, the new email address will be john.doe@trusd.net 
  • The District website URL changed to https://www.trusd.net
  • School website URLs will change as well. Example: https://allison.twinriversusd.org changed to https://allison.trusd.net
  • Update any bookmarks you may have for Twin Rivers using the new domain (trusd.net)
 
For assistance or concerns regarding the new domain, please contact our technology help desk at:  
Help.Desk@trusd.net 
Phone: (916) 566-3444
 


our Mission

our Mission

Providing Technology Services and Tools for 21st Century Collaboration and Learning.  

chief technology officer

chief technology officer

Marci Bernard
Chief Technology Officer 
(916) 566-3400
Support Staff

Support Staff

Kim Cwiok

Administrative Secretary, Senior
(916) 566-3400 ext. 34100

Management

Management

Jeremy Briggs
Manager I.T. User Services
(916) 566-3400

Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400

Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
 
Nick Althiser
Manager, Applications and Database
(916) 566-3400
 
Cybersecurity Administrator
(916) 566-3400

IETS TEAMS

IETS TEAMS

User Support

For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD desk phone.  
 
Help Desk hours are: Mon - Fri 6:30 am - 5:00 pm
Service Center hours are: Mon - Fri 9:30 am - 4:30 pm
 
Manager I.T. User Services
(916) 566-3444
 

IETS User Support Staff

 Name
 Title
 Phone
 Albert Serrato  User Support Technician  (916) 566-3444
 Ana Reyes  User Support Technician  (916) 566-3444
 Christopher Forsberg  User Support Technician  (916) 566-3444
 Clark Geurts  User Support Technician - Senior  (916) 566-3444
 Conor Allison  User Support Analyst  (916) 566-3444
 Devon Ring  User Support Technician  (916) 566-3444
 Genesis Uribe  User Support Technician  (916) 566-3444
 Jayson Deland  User Support Technician  (916) 566-3444
 Jesse Ocampo  User Support Technician  (916) 566-3444
 Joel Shunk  User Support Technician  (916) 566-3444
 Joshua Woods  User Support Technician - Senior  (916) 566-3444
 Mario Perez  User Support Technician  (916) 566-3444
 Martin Benko  User Support Technician  (916) 566-3444
 Marylou Heu  User Support Technician - Senior  (916) 566-3444
 Mike Lara  User Support Tech Lead - Help Desk  (916) 566-3444
 Nariman (Roman) Bagirov  User Support Technician  (916) 566-3444
 Nathan Cwiok  User Support Technician  (916) 566-3444
 Nellie Shin  User Support Technician  (916) 566-3444
 Paul Montoya  User Support Technician  (916) 566-3444
 Phil Villamayor  Technology Services Specialist  (916) 566-3444
 Ray Valdez  User Support Tech Lead - Site Techs  (916) 566-3444
 Ryan Huddleston  User Support Technician  (916) 566-3444
 Serge Tereschenko  User Support Technician - Senior  (916) 566-3444
 Sheldon Watson  User Support Technician  (916) 566-3444
 Zeyad Alhadadi  User Support Technician  (916) 566-3444
 

Network & Server

Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3400
 
Cybersecurity Administrator
(916) 566-3400
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Network Analyst
(916) 566-3400

David Vang
Network Analyst Senior
(916) 566-3400

Joni Jones
Senior Network Engineer
(916) 566-3400
 
 
Systems & Applications Analyst-Senior
(916) 566-3400
 
John Matsuo
System Administrator
(916) 566-3400
 
Ken Gillespie
System Administrator
(916) 566-3400

 

Apps & Database

 
Nick Althiser
Manager, Applications and Databases
(916) 566-3400
 
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IT Data Systems Analyst I
(916) 566-3400
 
Applications & Data Architect
(916) 566-3400

Joyeeta Majumdar
IT Data Systems Analyst II
(916) 566-3400

Mathew Salts
IT Data Systems Analyst II
(916) 566-3400
 
Applications & Data Architect
(916) 566-3400
 
IT Data Systems Analyst I
(916) 566-3400

Ed Tech

EdTech website:  edtech.twinriversusd.org
 
Coordinator of Instructional Technology
(916) 566-3400
 
Coordinator of Instructional Technology
(916) 566-3400
 

Assessment & Accountability

Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
 
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Research Associate
(916) 566-3400
 
Cathy Orosz
Data Management Analyst
(916) 566-3400